Returns & Exchanges
- No Refunds, Only Exchange:
- We do not offer refunds on purchases. However, we accept exchanges within a period of one week (7 days) from the date of purchase.
- Eligibility for Exchange:
- To be eligible for an exchange, the item must be unused, in the same condition as received, and in its original packaging.
- Exchange Process:
- If you need to exchange an item, please contact our customer service team at help.wearwind@gmail.com within the one-week timeframe from receiving your order.
- Proof of Purchase:
- To complete the exchange, we may require proof of purchase, such as your order number or receipt.
- Shipping for Exchanges:
- Customers are responsible for shipping costs associated with returning the item for exchange. Shipping costs are non-refundable.
- Defective or Damaged Items:
- If you receive a defective or damaged item, please contact us immediately, providing details and, if possible, accompanying photos. We will address the issue promptly.
- Final Sale Items:
- Certain items may be marked as final sale and are not eligible for exchange. Please check the product description for details.
- Policy Updates:
- Wearwind may update this refund and exchange policy periodically. Check our website for the latest version.
By making a purchase with WearWind , you agree to the terms outlined in this refund and exchange policy. Last updated: [23/1/24].
WearWind Team